At Universal Primary Care, we’re committed to excellence in adult medicine at our family health center in Cuba, NY. Our team of dedicated, compassionate medical caregivers are here to help you and your loved ones with all your primary care needs.We are pleased to offer services to all who seek our care without regard to the ability to pay. Our sliding fee scale and insurance enrollment are available at all locations.
We understand that obtaining health care services appointments can be challenging – that’s why we offer extended hours and we work hard to accommodate urgent bookings. In most cases, we can provide you with an appointment at your preferred time within just a few days.
We have recently received reports that some patients are being told that Universal Primary Care (UPC) has access to the hospital’s EPIC MyChart system.
To clarify, UPC does not utilize the EPIC MyChart patient portal and does not have access to messages sent through MyChart. Because we use a separate electronic health record (EHR) system, we also have a separate patient portal for communication with our office.
If you are a UPC patient and need to contact our team, please use the UPC patient portal (Healow) or call our office directly. Messages sent through the hospital’s MyChart system will not be received by UPC providers or staff.
We appreciate your understanding and apologize for any confusion this may have caused. If you have questions about accessing the UPC patient portal, please contact our office and we will be happy to assist you.
Thank you,
Universal Primary Care