Our telephone lines are open 24 hours a day, 7 days a week. If the health center is closed, your call will automatically be forwarded to an answering service and they will connect you to our on-call provider. Translation services are available 24 hours a day, 7 days a week.
Accepting new patients at all locations. Call to Schedule an Appointment Today (716) 375-7500 Patient Portal Pay Bill Intranet Login

Accepting new patients at all locations. Call to Schedule an Appointment Today (716) 375-7500

Clinical Services

UPC’s Behavioral Health Care Managers (BHCM) work with you and your Primary Care Provider in team-based treatment planning. The goal of the BHCM program is to help teach the skills and tools that reduce the negative impact depression and anxiety symptoms have on one’s life. BHCMs provide education, evidence-based brief interventions, and linkage and referral to community-based services as indicated.

**Crisis situations requiring hospitalization or acute psychiatric evaluation for safety concerns are handled through the individual’s local hospital’s emergency services.

Behavioral Health Locations

Olean

135 N. Union St. Olean, NY 14760

Salamanca

445 Broad St. Salamanca, NY 14779

Cuba

140 W. Main St. Suite 1 Cuba, NY 14727

Bradford

159 Interstate PKY Bradford, PA 16701

Houghton

9864 Luckey Dr. Houghton, NY 14744

UPC Providers

LSW

Sydnee
Ball

Behavioral Health Care Manager

Angeline
Barnish

Behavioral Health Care Manager

Rachael
Champlin

LCSW-R

Tammie
DeYoe

LMSW

Angie
Olson

LCSW-R

Liz
Palumbo

LCSW

Kimberly
Warner

The National Suicide Prevention hotline is changing from 1-800-273-8255 to “988”.

988 connects people to the National Suicide Lifeline, and people can chat, text, or call to speak directly to a team of trained mental health professionals. “988” goes live on July 16, 2022. Please share with your family and friends. Together we are stronger!

For additional information about suicide in the U.S., please visit the American Foundation for Suicide Prevention website at: https://afsp.org/suicide-statistics/

📢 Important Patient Portal Information

We have recently received reports that some patients are being told that Universal Primary Care (UPC) has access to the hospital’s EPIC MyChart system.

To clarify, UPC does not utilize the EPIC MyChart patient portal and does not have access to messages sent through MyChart. Because we use a separate electronic health record (EHR) system, we also have a separate patient portal for communication with our office.

If you are a UPC patient and need to contact our team, please use the UPC patient portal (Healow) or call our office directly. Messages sent through the hospital’s MyChart system will not be received by UPC providers or staff.

We appreciate your understanding and apologize for any confusion this may have caused. If you have questions about accessing the UPC patient portal, please contact our office and we will be happy to assist you.

Thank you,
Universal Primary Care