Our telephone lines are open 24 hours a day, 7 days a week. If the health center is closed, your call will automatically be forwarded to an answering service and they will connect you to our on-call provider. Translation services are available 24 hours a day, 7 days a week.
Accepting new patients at all locations. Call to Schedule an Appointment Today (716) 375-7500 Patient Portal Pay Bill Intranet Login

Accepting new patients at all locations. Call to Schedule an Appointment Today (716) 375-7500

UNIVERSAL PRIMARY CARE IS HOME TO NEW YORK STATE’S OLDEST RURAL 1-2 TRACK FAMILY RESIDENCY PROGRAM

The Rural 1-2 Track Family Residency Program is a two-part program. After completing medical school and their first year of residency in an urban setting, resident physicians then complete their training in rural hospitals and health centers. Each of UPC’s resident physicians attended medical school and year one residency in Buffalo before transferring to Universal Primary Care to complete their rural health residency training.

This program helps prepare physicians for careers in rural medicine. The program is sponsored by the State University of New York at Buffalo Medical School and Olean General Hospital (a member of the Upper Allegany Health System). The residency program is committed to excellence in patient care and the education of students, resident physicians, physicians, patients, and staff. Many general practitioners have completed similar training programs before starting their own practices, and UPC is excited to be a part of training physicians in rural medicine.

UPC Residents

Dr. Jordan Grant

Dr. Sarah McDonnell

Dr. Katherine Majerovich

Dr. Shayan Din

Dr. Sahibjot Sandhu

Dr. Maham Khan

Residents Coming February 2027

Dr. Huma Shaikh

Dr. Delaine Anderson

Dr. Jesse Kozub

WHY TRAIN RESIDENT PHYSICIANS TO BECOME FAMILY PRACTICE SPECIALIST IN OLEAN, NY?

To improve the quality of care!

Multiple studies have shown that hospitals and organizations that provide residency programs have better outcomes than comparable-sized hospitals and healthcare organizations that do not.

To address patient healthcare disparities!

Rural Americans are often faced with healthcare disparities, including cultural and social differences, economic disparities, geographic isolation, higher rates of health risk behaviors and chronic illness, and limited employment opportunities. Part of training providers in rural medicine is helping them to identify these disparities and discover ways to overcome them within their resident practices and beyond in their own practices.

To address the rural physician shortage in our area!

The average age of physicians in our community is rapidly increasing, with many physicians due to retire in the next several years. The best way to address this crisis is to train physicians within our community. 75% of resident physicians who train in rural areas establish their own practice in rural areas.

Smiling female doctor in white lab coat holding clipboard with stethoscope on black background

WHY CHOOSE TO SEE A RESIDENT AT UPC?

1. The rural residency program is highly competitive, with over 800 applicants for every position. On national testing, every one of our resident physicians is above average.

2. UPC’s resident physicians see patients during extended hours (Monday evening clinic) and are scheduled so that they can spend more time with their patients during each office visit.

3. Residents are supervised by an established attending physician during every aspect of their education here at UPC. Essentially, providing patients with the care of two physicians who are invested in the best outcome(s) in their care.

📢 Important Patient Portal Information

We have recently received reports that some patients are being told that Universal Primary Care (UPC) has access to the hospital’s EPIC MyChart system.

To clarify, UPC does not utilize the EPIC MyChart patient portal and does not have access to messages sent through MyChart. Because we use a separate electronic health record (EHR) system, we also have a separate patient portal for communication with our office.

If you are a UPC patient and need to contact our team, please use the UPC patient portal (Healow) or call our office directly. Messages sent through the hospital’s MyChart system will not be received by UPC providers or staff.

We appreciate your understanding and apologize for any confusion this may have caused. If you have questions about accessing the UPC patient portal, please contact our office and we will be happy to assist you.

Thank you,
Universal Primary Care