Accepting new patients at all locations. Call to Schedule an Appointment Today
Our telephone lines are open 24 hours a day, 7 days a week. If the health center is closed, your call will automatically be forwarded to an answering service and they will connect you to our on-call provider. Translation services are available 24 hours a day, 7 days a week.
(716) 375-7500
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About us
Proud
TO BE PART OF THE COMMUNITY
Welcome to Universal Primary Care
Welcome to Universal Primary Care (Southern Tier Community Health Center Network). Thank you for considering us. At Universal Primary Care we genuinely care about you and your family!
Formally referred to as Southern Tier Community Health Center Network, to our community we are known as Universal Primary Care. As the only Federally Qualified Health Center in Cattaraugus, Allegany and McKean counties, we strive to provide high quality, primary care to all patients regardless of a patient’s ability to pay. We also take great pride in offering these services through a designated Health Center model. Two names, one purpose: To offer every patient that best care possible.
Our “family” of practitioners, nurses, receptionists, billing and back office staff focuses daily on how to create a model of care that respects you, provides you great care and is compassionate and fair. It’s important to feel safe and confident when accessing health care. To feel good, stay healthy and be able to financially afford good care strikes at our most basic needs. That’s why we do what we do. Inside our walls, you will find a staff dedicated to mission, an organization committed to providing culturally sensitive, compassionate care and a model that attempts to meet you – the patient – where you are and help you navigate the complex world of health care.
CORE VALUES STATEMENT
VALUING
PEOPLE
We place patients, employees, and partners at the center of everything we do.
EMBRACING OUR
COMMUNITY
We play an active role in meeting our community needs.
ALWAYS
EVOLVING
We learn and adapt to grow our people and our care.
It is our strongest belief that we are a part of the communities we serve. With sites in Olean, Cuba, Salamanca and Houghton, NY, as well as our new site in Bradford, PA we want to be more than a doctor’s office. We want to be your community health center. That means within our walls, we will not only provide you with great care, educational opportunities to self-manage your health status and access to a wide variety of social services but, we also want to be active in those communities we are lucky to serve. We get involved in projects that mean a healthier built environment for all of us.
Universal Primary care is committed to high-quality patient-centered care. Our nationally recognized quality efforts aim to provide our patients with not only the safest, highest quality of care, but a singularly great patient experience. Universal Primary Care is nationally recognized as a Level 3 Patient-Centered Medical Home. The designation is the highest level possible, focusing on building relationship-based health-care and comprehensive and collaborative services in our communities.
Community Health Quality Recognition
The Community Health Quality Recognition (CHQR) badges recognize Health Center Program awardees and look-alikes (LALs) that have made notable quality improvement achievements in the areas of access, quality, health equity, and health information technology for the most recent UDS reporting period. In addition, COVID-19 badges were introduced to recognize health centers’ contributions to the public health emergency response in the areas of data collection, testing, and vaccinations.
Our Management Team
BOARD OF DIRECTORS
Chair President
Michael Hoffman
Secretary
Tina Cary
Vice Chair
Belinda Knight
Ex-Officio
Brett
Lawton
CEO:
Universal Primary Care
Ex-Officio
Mike
Austin
COO:
Universal Primary Care
MD, Ex-Officio
AnnMarie Zimmermann
Medical Director:
Universal Primary Care
Ex-Officio
Chris
Chase
CFO:
Universal Primary Care
Tina
Zerbian
Chief Executive Officer:
Cattaraugus Community Action
Paula
Snyder
Executive Director at
Jamestown Community College
Jeff
Reed
Managing Attorney:
Legal Assistance of Western New York, Inc.
Bonnie
Saunders
Deputy Director of Cattaraugus County Department of the Aging
and NY Connects Administrator
Kevin
Watkins
MD
Cattaraugus County
Dept Of Health
Anthony
Turano
Commissioner for the
Cattaraugus County Social Services
Ethan
Lyle
Attorney & Partner:
Black, Lyle, and Habberfield, LLP
Tina
Cary
Senior Director of Provider and Community Relations:
The Guidance Center
Vicki Grant
Consultant/
Trainer
Tyler Shaw
Director,
Allegany County Public Health
We are always looking for good and talented people
Our telephone lines are open 24 hours a day, 7 days a week. If the health center is closed, your call will automatically be forwarded to an answering service and they will connect you to our on-call provider.
Translation services are available 24 hours a day, 7 days a week.
©Universal Primary Care 2021
