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  • Accepting new patients at all locations. Call to Schedule an Appointment Today

    Our telephone lines are open 24 hours a day, 7 days a week. If the health center is closed, your call will automatically be forwarded to an answering service and they will connect you to our on-call provider. Translation services are available 24 hours a day, 7 days a week. (716) 375-7500 Intranet Login

    • About us

    Proud

    TO BE PART OF THE COMMUNITY

    Welcome to Universal Primary Care

    Welcome to Universal Primary Care (Southern Tier Community Health Center Network). Thank you for considering us. At Universal Primary Care we genuinely care about you and your family!
    Formally referred to as Southern Tier Community Health Center Network, to our community we are known as Universal Primary Care. As the only Federally Qualified Health Center in Cattaraugus, Allegany and McKean counties, we strive to provide high quality, primary care to all patients regardless of a patient’s ability to pay. We also take great pride in offering these services through a designated Health Center model. Two names, one purpose: To offer every patient that best care possible.
    Our “family” of practitioners, nurses, receptionists, billing and back office staff focuses daily on how to create a model of care that respects you, provides you great care and is compassionate and fair. It’s important to feel safe and confident when accessing health care. To feel good, stay healthy and be able to financially afford good care strikes at our most basic needs. That’s why we do what we do. Inside our walls, you will find a staff dedicated to mission, an organization committed to providing culturally sensitive, compassionate care and a model that attempts to meet you – the patient – where you are and help you navigate the complex world of health care.

    What we stand for

    OUR VALUES

    ASSIST

    We assist patients with barriers to care and assure access to care in a culturally sensitive manner.

    RESPONSIBLE

    We are fiscally responsible and follow all regulations for the use of our resources.

    EDUCATED

    We have an energized, educated and effective staff and seek opportunities to teach and educate others.

    ENGAGED

    We are an engaged partner in all of the communities we serve.

    INNOVATIVE

    We balance being innovative with the use of best practices.

    ACCESS

    The mission of Universal Primary Care is to provide excellent community health care to all who need our services without regard to the ability to pay.

    It is our strongest belief that we are a part of the communities we serve. With sites in Olean, Cuba, Salamanca and Houghton, NY, as well as our new site in Bradford, PA we want to be more than a doctor’s office. We want to be your community health center. That means within our walls, we will not only provide you with great care, educational opportunities to self-manage your health status and access to a wide variety of social services but, we also want to be active in those communities we are lucky to serve. We get involved in projects that mean a healthier built environment for all of us.
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    employees

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    NURSES PRACTIONERS &
    PHYSICIAN ASSISTANTS

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    DOCTORS

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    PATIENTS

    Level 3 Patient-Centered Medical Home

    Universal Primary care is committed to high-quality patient-centered care. Our nationally recognized quality efforts aim to provide our patients with not only the safest, highest quality of care, but a singularly great patient experience. Universal Primary Care is nationally recognized as a Level 3 Patient-Centered Medical Home. The designation is the highest level possible, focusing on building relationship-based health-care and comprehensive and collaborative services in our communities.

    Community Health Quality Recognition

    The Community Health Quality Recognition (CHQR) badges recognize Health Center Program awardees and look-alikes (LALs) that have made notable quality improvement achievements in the areas of access, quality, health equity, and health information technology for the most recent UDS reporting period. In addition, COVID-19 badges were introduced to recognize health centers’ contributions to the public health emergency response in the areas of data collection, testing, and vaccinations.
    Our Management Team

    BOARD OF DIRECTORS

    Chair President

    Michael Hoffman

    Secretary

    Barb Hastings

    Vice Chair

    Belinda Knight

    Treasurer

    Gail Mayeaux

    Ex-Officio

    Brett
    Lawton

    CEO:
    Universal Primary Care
    Ex-Officio

    Angela
    Langdon

    COO:
    Universal Primary Care
    MD, Ex-Officio

    AnnMarie Zimmermann

    Medical Director:
    Universal Primary Care
    .

    Chris
    Chase

    CFO:
    Universal Primary Care

    Tina
    Zerbian

    Chief Executive Officer:

    Cattaraugus Community Action

    Paula
    Snyder

    Executive Director at

    Jamestown Community College

    Jeff
    Reed

    Managing Attorney:
    Legal Assistance of Western New York, Inc.

    Bonnie
    Saunders

    Community Relations Director:
    Cattaraugus County Department of Aging

    Kevin
    Watkins

    MD
    Cattaraugus County
    Dept Of Health

    Anthony
    Turano

    Commissioner for the
    Cattaraugus County Social Services

    Ethan
    Lyle

    Attorney & Partner:
    Black, Lyle, and Habberfield, LLP

    Tina
    Cary

    Senior Director of Provider and Community Relations:
    The Guidance Center
    We are always looking for good and talented people

    JOIN OUR TEAM

    SUBMIT YOUR RESUME
    ©Universal Primary Care 2021

    NOTICE OF PRIVACY PRACTICES

    Call today to schedule an appointment!

    (716) 375-7500

    Our telephone lines are open 24 hours a day, 7 days a week. If the health center is closed, your call will automatically be forwarded to an answering service and they will connect you to our on-call provider.
    Translation services are available 24 hours a day, 7 days a week.

    LOCATIONS

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    2021 Patient Survey Results

    Universal Primary Care is a deemed Federal Public Health Service employee under 42 U.S.C 233(g)-(q) of the Public Health Services Act

    Employment Opportunities

    UPC Intranet Login