About us



Proud

TO BE PART OF THE COMMUNITY

Welcome to Universal Primary Care

Welcome to Universal Primary Care (Southern Tier Community Health Center Network). Thank you for considering us. At Universal Primary Care we genuinely care about you and your family!
Formally referred to as Southern Tier Community Health Center Network, to our community we are known as Universal Primary Care. As the only Federally Qualified Health Center in Cattaraugus, Allegany and McKean counties, we strive to provide high quality, primary care to all patients regardless of a patient’s ability to pay. We also take great pride in offering these services through a designated Health Center model. Two names, one purpose: To offer every patient that best care possible.
Our “family” of practitioners, nurses, receptionists, billing and back office staff focuses daily on how to create a model of care that respects you, provides you great care and is compassionate and fair. It’s important to feel safe and confident when accessing health care. To feel good, stay healthy and be able to financially afford good care strikes at our most basic needs. That’s why we do what we do. Inside our walls, you will find a staff dedicated to mission, an organization committed to providing culturally sensitive, compassionate care and a model that attempts to meet you – the patient – where you are and help you navigate the complex world of health care.


CORE VALUES STATEMENT


VALUING
PEOPLE

We place patients, employees, and partners at the center of everything we do.


EMBRACING OUR
COMMUNITY

We play an active role in meeting our community needs.


ALWAYS
EVOLVING

We learn and adapt to grow our people and our care.


It is our strongest belief that we are a part of the communities we serve. With sites in Olean, Cuba, Salamanca and Houghton, NY, as well as our new site in Bradford, PA we want to be more than a doctor’s office. We want to be your community health center. That means within our walls, we will not only provide you with great care, educational opportunities to self-manage your health status and access to a wide variety of social services but, we also want to be active in those communities we are lucky to serve. We get involved in projects that mean a healthier built environment for all of us.

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employees


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NP’s, PA’s, CNM’s



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DOCTORS


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PATIENTS



Level 3 Patient-Centered Medical Home

Universal Primary care is committed to high-quality patient-centered care. Our nationally recognized quality efforts aim to provide our patients with not only the safest, highest quality of care, but a singularly great patient experience. Universal Primary Care is nationally recognized as a Level 3 Patient-Centered Medical Home. The designation is the highest level possible, focusing on building relationship-based health-care and comprehensive and collaborative services in our communities.

Community Health Quality Recognition

The Community Health Quality Recognition (CHQR) badges recognize Health Center Program awardees and look-alikes (LALs) that have made notable quality improvement achievements in the areas of access, quality, health equity, and health information technology for the most recent UDS reporting period. In addition, COVID-19 badges were introduced to recognize health centers’ contributions to the public health emergency response in the areas of data collection, testing, and vaccinations.

Services Provided

Family Medicine

Obstetrical & Gynecological Care

Pediatrics

Behavioral Health

Care Management/Care Coordination


Our Management Team

BOARD OF DIRECTORS



Chair President

Michael Hoffman



Treasurer/Secretary

Denise Bartoszek



Vice Chair

Belinda Knight



Ex-Officio

Brett
Lawton

CEO:
Universal Primary Care


Ex-Officio

Mike
Austin

COO:
Universal Primary Care


MD, Ex-Officio

AnnMarie Zimmermann

Medical Director:
Universal Primary Care


Ex-Officio

Chris
Chase

CFO:
Universal Primary Care


Ex-Officio

Jodie
Wagner

CHRO:
Universal Primary Care


Tina
Zerbian

Chief Executive Officer:

Cattaraugus Community Action


Paula
Snyder

Executive Director at

Jamestown Community College


Kara
Stimson

Secretary Scheduler
for The NYS Senate


Bonnie
Saunders

Deputy Director of Cattaraugus County Department of the Aging
and NY Connects Administrator


Kevin
Watkins

MD
Cattaraugus County
Dept Of Health


Ethan
Lyle

Attorney & Partner:
Black, Lyle, and Habberfield, LLP


Tina
Cary

Senior Director of Provider and Community Relations:
The Guidance Center


Vicki Grant

Consultant/
Trainer


Tyler Shaw

Director,
Allegany County Public Health

We are always looking for good and talented people

JOIN OUR TEAM

logo ©Universal Primary Care 2021

NOTICE OF PRIVACY PRACTICES


Call today to schedule an appointment!

(716) 375-7500

Our telephone lines are open 24 hours a day, 7 days a week. If the health center is closed, your call will automatically be forwarded to an answering service and they will connect you to our on-call provider.
Translation services are available 24 hours a day, 7 days a week.
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2021 Patient Survey Results

Universal Primary Care is a deemed Federal Public Health Service employee under 42 U.S.C 233(g)-(q) of the Public Health Services Act

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