About us



Proud

TO BE PART OF THE COMMUNITY

Welcome to Universal Primary Care

Welcome to Universal Primary Care (Southern Tier Community Health Center Network). Thank you for considering us. At Universal Primary Care we genuinely care about you and your family!
Formally referred to as Southern Tier Community Health Center Network, to our community we are known as Universal Primary Care. As the only Federally Qualified Health Center in Cattaraugus, Allegany and McKean counties, we strive to provide high quality, primary care to all patients regardless of a patient’s ability to pay. We also take great pride in offering these services through a designated Health Center model. Two names, one purpose: To offer every patient that best care possible.
Our “family” of practitioners, nurses, receptionists, billing and back office staff focuses daily on how to create a model of care that respects you, provides you great care and is compassionate and fair. It’s important to feel safe and confident when accessing health care. To feel good, stay healthy and be able to financially afford good care strikes at our most basic needs. That’s why we do what we do. Inside our walls, you will find a staff dedicated to mission, an organization committed to providing culturally sensitive, compassionate care and a model that attempts to meet you – the patient – where you are and help you navigate the complex world of health care.

What we stand for

OUR VALUES


ASSIST

We assist patients with barriers to care and assure access to care in a culturally sensitive manner.


RESPONSIBLE

We are fiscally responsible and follow all regulations for the use of our resources.


EDUCATED

We have an energized, educated and effective staff and seek opportunities to teach and educate others.


ENGAGED

We are an engaged partner in all of the communities we serve.

INNOVATIVE

We balance being innovative with the use of best practices.

ACCESS

The mission of Universal Primary Care is to provide excellent community health care to all who need our services without regard to the ability to pay.


It is our strongest belief that we are a part of the communities we serve. With sites in Olean, Cuba, Salamanca and Houghton, NY, as well as our new site in Bradford, PA we want to be more than a doctor’s office. We want to be your community health center. That means within our walls, we will not only provide you with great care, educational opportunities to self-manage your health status and access to a wide variety of social services but, we also want to be active in those communities we are lucky to serve. We get involved in projects that mean a healthier built environment for all of us.

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employees


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NURSES AND PA’S



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DOCTORS


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PATIENTS



Level 3 Patient-Centered Medical Home

Universal Primary care is committed to high-quality patient-centered care. Our nationally recognized quality efforts aim to provide our patients with not only the safest, highest quality of care, but a singularly great patient experience. Universal Primary Care is nationally recognized as a Level 3 Patient-Centered Medical Home. The designation is the highest level possible, focusing on building relationship-based health-care and comprehensive and collaborative services in our communities.

Our Management Team

BOARD OF DIRECTORS



Chair President

Michael Hoffman



Secretary

Barb Hastings



Treasurer

Belinda Knight



Vice President

Paula Snyder



Ex-Officio

George
Barton

CEO:
Universal Primary Care


Ex-Officio

Angela
Langdon

COO:
Universal Primary Care


Ex-Officio

Michael
Malick

CFO:
Universal Primary Care


MD, Ex-Officio

AnnMarie Zimmermann

Medical Director:
Universal Primary Care


Tina
Zerbian

Chief Executive Officer:

Cattaraugus Community Action


Sharon
Mathe

Former Executive Director:

Healthy Community Alliance


Jeff
Reed

Managing Attorney:
Legal Assistance of Western New York, Inc.


Bonnie
Saunders

Community Relations Director:
Cattaraugus County Department of Aging


Sharon
Mathe

Former Executive Director:

Healthy Community Alliance


Kevin
Watkins

MD
Cattaraugus County
Dept Of Health

We are always looking for good and talented people

JOIN OUR TEAM

©Universal Primary Care 2020

NOTICE OF PRIVACY PRACTICES

Call today to schedule an appointment!

(716) 375-7500

Our telephone lines are open 24 hours a day, 7 days a week. If the health center is closed, your call will automatically be forwarded to an answering service and they will connect you to our on-call provider.
Translation services are available 24 hours a day, 7 days a week.
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2019 Patient Survey Results

Universal Primary Care is a deemed Federal Public Health Service employee under 42 U.S.C 233(g)-(q) of the Public Health Services Act

Employment Opportunities

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