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  • Accepting new patients at all locations. Call to Schedule an Appointment Today

    Our telephone lines are open 24 hours a day, 7 days a week. If the health center is closed, your call will automatically be forwarded to an answering service and they will connect you to our on-call provider. Translation services are available 24 hours a day, 7 days a week. (716) 375-7500 Intranet Login

    • Behavioral Health Care Management

    Universal Primary Care

    Behavioral Health
    Care Management

    Our Mission

    The mission of the Behavioral Health Program at Universal Primary Care is promote the health and wellness of our communities. We strive to provide the highest quality of care. Through a combination of compassion, knowledge, and respect, we work to encourage personal growth and development.

    Clinical Services

    UPC’s Behavioral Health Care Managers (BHCM) work with you and your Primary Care Provider in team-based treatment planning.  The goal of BHCM program is to help teach the skills and tools that reduce the negative impact depression and anxiety symptoms have on one’s life. BHCMs provide education, evidence based brief interventions, and linkage and referral to community-based services as indicated.

    **Crisis situations requiring hospitalization or acute psychiatric evaluation for safety concerns are handled through the individual’s local hospital’s emergency services.

    Behavioral Health Locations

    Olean

    135 N. Union St.
    Olean, NY 14760

    DETAILS
    Salamanca

    445 Broad St.
    Salamanca, NY 14779

    DETAILS
    Cuba

    132 W. Main St.
    Cuba, NY 14727

    DETAILS
    Houghton

    9864 Luckey Dr.
    Houghton, NY 14744

    DETAILS

    Providers

    LCSW-R

    Heather
    Greenawalt

    LMHC

    Gabrielle
    Fancher

    CONTACT US TODAY ABOUT OUR BEHAVIORAL HEALTH SERVICES

    Don’t hesitate to contact us to find out more information about our Behavioral Health services. We will guide you through the process of setting up an appointment, and we will ensure that our services are tailored to your needs

    NYPROJECTHOPE.ORG

    NY Project Hope is New York’s COVID-19 Emotional Support Helpline.

    There is great information and resources available.

    Contact Form






      PLEASE DO NOT USE THIS FORM FOR URGENT OR EMERGENCY RELATED HEALTHCARE ISSUES:

      For emergencies please dial 911. For urgent – but not emergent health care needs, call our offices at (716) 375-7500. Our telephone lines are open 24 hours a day, 7 days a week. If the health center is closed, your call will automatically be forwarded to an answering service and they will connect you to our on-call provider. Translation services are available 24 hours a day, 7 days a week.

      ©Universal Primary Care 2021

      NOTICE OF PRIVACY PRACTICES

      Call today to schedule an appointment!

      (716) 375-7500

      Our telephone lines are open 24 hours a day, 7 days a week. If the health center is closed, your call will automatically be forwarded to an answering service and they will connect you to our on-call provider.
      Translation services are available 24 hours a day, 7 days a week.

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      Universal Primary Care is a deemed Federal Public Health Service employee under 42 U.S.C 233(g)-(q) of the Public Health Services Act

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